Privacy Policy

Last updated: 19 May 2026

Wildersound (ABN ) (“Wildersound”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

For more information about Australian privacy law, visit the Office of the Australian Information Commissioner (OAIC):

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)

1. What Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Postal address
• Information submitted through contact forms
• Information relating to enquiries, purchases, or services
• Technical information such as IP address, browser type, device information, and website usage analytics

We only collect information that is reasonably necessary for our business activities and services.

2. How We Collect Information

We may collect personal information when you:

• Contact us by email, phone, or website form
• Use our website
• Subscribe to updates or communications
• Purchase products or services
• Interact with us through social media or other communications

Some information may also be collected automatically through cookies, analytics tools, and server logs.

3. Why We Collect Information

We collect and use personal information for purposes including:

• Providing products and services
• Responding to enquiries and support requests
• Managing customer relationships
• Improving website functionality and user experience
• Sending service-related communications
• Meeting legal and regulatory obligations
• Protecting our systems, services, and users

We do not sell personal information.

4. Disclosure of Information

We may disclose personal information to:

• Service providers and contractors assisting our business operations
• Website hosting and technology providers
• Payment processors
• Professional advisers
• Government authorities where required by law

Wildersound does not disclose personal information outside Australia except where necessary for legitimate business operations and where appropriate safeguards are in place.

5. Cookies and Website Analytics

Our website may use cookies and analytics services to improve functionality and understand website usage.

Cookies may collect information such as:

• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources

You can disable cookies through your browser settings, although some website features may not function correctly.

For more information about online privacy and cookies:

• eSafety Commissioner – Privacy Online

6. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

• Secure hosting environments
• Access controls
• Encryption where appropriate
• Software and security updates
• Restricted staff access

No method of electronic transmission or storage is completely secure. While reasonable precautions are taken, absolute security cannot be guaranteed.

7. Access and Correction

You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or outdated.

Requests can be made using the contact details below.

For more information about your privacy rights:

• OAIC – Your Privacy Rights

8. Complaints

If you believe your privacy has been breached, you may contact us using the details below. We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

• OAIC Privacy Complaints

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: